Case Study
Mercer Group uses FastCloud to power a centralized quote generator that automates pricing logic, enforces consistency, and streamlines operational workflows.
Case Study
Mercer Group International partnered with FastCloud to refine and elevate their quoting process — building a solution that could handle their operational complexity while remaining simple and intuitive for the entire team.
Before FastCloud, there had been previous efforts to develop a quote generation system. While those initiatives laid important groundwork, the team was still looking for a solution that could combine accuracy, usability, and scalability in a way that truly supported their day-to-day operations.
FastCloud approached this by deeply understanding Horizon’s pricing logic, workflows, and real operational needs — translating them into a system that works seamlessly in practice.
“This is the first solution that truly balances complexity and simplicity for our team.”
– Nick Pacitti
CFO, Mercer Group
Today, Mercer Group operates through a centralized Quote Generator that automatically calculates pricing based on zip code, material type, disposal site, and internal rules — ensuring consistency across all quotes.
A key differentiator of the system is its simplicity.
The platform was designed to be clean, intuitive, and easy to use — allowing sales reps to generate accurate quotes quickly, while also giving the administrative team additional layers of control to review, adjust, and manage the process when needed.
FastCloud also integrated structured workflows through Action Items.
Requests such as new zip codes or pricing adjustments are automatically captured and tracked, enabling clear communication between teams and ensuring that every request is properly reviewed and addressed.
More than just building a tool, FastCloud continues to work closely with Mercer Group — evolving the system over time, refining features, and adapting to new needs as they arise.
The result is a solution that not only improves efficiency, but makes the team’s day-to-day work simpler, clearer, and more reliable.
Let's talk about FastCloud can automate your workflows, eliminate manual work, and give your team full visibility into operations.